Regulatory Requirements
AVBOB provides a 31-day period in which you can study the policy and make changes or cancel without any cost to you, unless benefits or claims have been paid.
Should you suspect or wish to report a breach of any law by any intermediaries of AVBOB, please contact AVBOB’s Compliance department on:
0861 28 26 21
If you then still feel that you have suffered or are likely to suffer financial harm, or have been treated unfairly by AVBOB, you have the right to approach the Ombudsman for Financial Service Providers:
086 066 3274
or
012 762 5000
Alternatively you can contact the Ombudsman for Long Term Insurance:
Private X45, Claremont, 7735