AVBOB Integrated Annual Report 2018

1 2 3 4 5 6 OUR STRATEGIC FOCUS AREAS Improve the earnings growth of all Group companies to deliver the targeted return on capital. Develop our people to deliver superior performance and thereby build a culture of excellence through learning. Build relationships with our stakeholders to improve the customer proposition and experience. Become innovative in the way we create and implement new products and services. Create a world-class infrastructure through good governance and sustainable practices. Ensure that the three business divisions (Insurance, Funeral Service and Industries) work together and maximise synergies - “ONE AVBOB”. IN RESPONSE TO THE RAPIDLY CHANGING OPERATING ENVIRONMENT AND THE NEEDS AND EXPECTATIONS OF OUR STAKEHOLDERS, WE DEVELOPED SIX STRATEGIC FOCUS AREAS THAT DRIVE THE ACTIVITIES IN OUR VALUE CREATING BUSINESS MODEL AND DELIVERY ON OUR 2021 TARGETS. STRATEGY 9